Privacy Policy

01 Information We Collect

Personal Information

• Full Name
• Date of Birth
• Gender
• Mobile Number
• Email Address
• Residential Address
• Emergency Contact Details

Travel Information

• Passport Details
• Visa Information
• Government-issued ID Documents
• Travel Preferences
• Booking & Payment Information

Website Information

When you visit our website, we may automatically collect:

• IP Address
• Browser Type
• Device Information
• Website Usage Data
• Cookies & Analytics

02 How We Use Your Information

We use the information collected for the following purposes:

• Processing travel bookings and reservations
• Arranging flights, hotels, transportation, visas, and other travel services
• Providing customer support
• Sending booking confirmations and travel updates
• Responding to inquiries and service requests
• Improving our services and website experience
• Complying with legal and regulatory requirements
• Sending promotional offers and marketing communications (with your consent)

03 Information Sharing

SSB Travelz does not sell, rent, or trade customer information to third parties. However, we may share necessary information with:

• Airlines
• Hotels & Accommodation
• Transportation Operators
• Visa Processing Agencies
• Government Authorities
• Insurance Providers
• Tour Operators & Partners

Information shared will be limited to what is necessary for providing travel services.

04 Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure.

While we strive to protect your data, no online transmission or storage system can be guaranteed to be 100% secure.

05 Cookies and Website Tracking

Our website may use cookies and analytics tools to improve website performance, understand visitor behavior, enhance user experience, and measure marketing effectiveness.

You may disable cookies through your browser settings; however, some website features may not function properly.

06 Marketing Communications

With your permission, we may send tour package updates, promotional offers, travel newsletters, and event announcements.

You may opt out of marketing communications at any time by contacting us or using the unsubscribe option provided in our messages.

07 Retention of Information

We retain customer information only for as long as necessary to fulfill travel services, meet legal and regulatory obligations, resolve disputes, and enforce agreements. After the retention period, information may be securely deleted or anonymized.

08 Third-Party Websites

Our website may contain links to third-party websites. SSB Travelz is not responsible for the privacy practices, content, or policies of those external websites. Customers are encouraged to review the privacy policies of any third-party sites they visit.

09 Children's Privacy

Our services are not intended for children under the age of 18 without parental or guardian consent. We do not knowingly collect personal information from minors without appropriate authorization.

10 Your Rights

You may request to:

• Access your personal information
• Correct inaccurate information
• Update your details
• Request deletion of your data
• Withdraw marketing consent

To exercise these rights, please contact us using the details below.

11 Changes to This Policy

SSB Travelz reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website along with the revised effective date.